Mustang Survival is pleased to offer returns if you are not fully satisfied with the product. We will refund orders purchased from Mustang within 30 days of the original purchase date.
Items may be returned if:
- The products are unwashed and unused (you can, of course, try the item on for fit)
- The product is in its original undamaged packing (a carefully opened package is fine)
- All tags are attached
- The product is complete (e.g. both items of a pair must be returned)
- You have kept your proof of postage in case the return is lost in transit
Extended Return Policy: Purchases made between November 19th and November 28th, 2022 can be returned for refund or exchanged up to January 6th 2023, providing it is unused, in the original condition you received the item from us, and with all packaging and tags supplied by us intact. Refunds will only be made to the original payment method.
- Inflatable PFDs require testing upon return to verify they are in working order, and a 15% restocking fee will be deducted from credits on returns of these products.
- Rearm kits may not be returned.
- Gifted products can only be refunded to the original purchaser.
To initiate a product return, please call or email our Customer Experience team to receive an RTV #.