E-Commerce Return Policy

Mustang Survival is pleased to offer returns if you are not fully satisfied with the product. We will refund orders purchased from Mustang within 30 days of the original purchase date.

Items may be returned if:

  • The products are unwashed and unused (you can, of course, try the item on for fit)
  • The product is in its original undamaged packing (a carefully opened package is fine)
  • All tags are attached
  • The product is complete (e.g. both items of a pair must be returned)
  • You have kept your proof of postage in case the return is lost in transit

Please Note:

  • Inflatable PFDs require testing upon return to verify they are in working order, and a 15% restocking fee will be deducted from credits on returns of these products.
  • Rearm kits may not be returned.
  • Gifted products can only be refunded to the original purchaser.

Return Instructions

To initiate a product return, please call or email our  Customer Experience team to receive an RTV #.

 

 

 

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