E-Commerce Return Policy

Mustang Survival is pleased to offer returns if you are not fully satisfied with the product. We will refund orders purchased from Mustang within 30 days of the original purchase date.

Extended Return Policy: Purchases made between Friday, November 10th, 2023 and Monday, November 27th, 2023 can be returned for refund or exchanged up to January 9th 2024, providing it is unused, in the original condition you received the item from us, and with all packaging and tags supplied by us intact. Refunds will only be made to the original payment method.

Only sale items marked at 40% off or greater are final sale.

Return Instructions
  • To initiate a product return, please contact our Customer Experience team at 1.800.526.0532 or through our online form. Please have your Mustang Survival order number to reference.
  • All orders include a return shipping label by default.
Items may be returned if:
  • The products are unwashed and unused (you can of course try the item on for fit)
  • The product is in its original undamaged packing (a carefully opened package is fine)
  • All tags are attached
  • The product is complete (e.g. both items of a pair must be returned)
  • You have kept your proof of postage in case the return is lost in transit
Please note:
  • Returns of inflatable PFDs require testing upon return to verify they are in working order and a 15% restocking fee will be deducted from credits on returns of inflatable PFDs
  • Rearm kits may not be returned
  • Gifted products can only be refunded to the original purchaser



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